Hiring a dispatcher at a Leading Canadian Transportation & Logistics Provider!
For over a century, our company has been a cornerstone of the Canadian supply chain, offering dedicated fleet outsourcing, freight management, and home delivery solutions. They are are built on a foundation of safety, reliability, and a commitment to their people and customers. We are currently seeking a detail-oriented and proactive Dispatch/Planner to join their dynamic team.
Position: Dispatch/Planner
Position Details:
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Type: Full-time
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Schedule: Monday - Friday, 9:30 AM - 6:00 PM
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Lunch Break: 30-minute unpaid
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Compensation: $22.00/hour
Core Responsibilities:
- Progressing and closing transportation trips.
- Creating and managing comprehensive trip documentation.
- Providing exceptional customer service through both phone and email communication.
- Delivering comprehensive support to drivers, both remotely and in-person.
- Managing Electronic Logging Device (ELog) support.
- Overseeing operations for multiple terminal accounts.
Required Qualifications:
- Advanced proficiency in typing and data entry.
- Expert-level knowledge of the Microsoft Office Suite (Outlook, Word, Excel).
- Superior verbal and written communication abilities.
- Ability to quickly learn and adapt to new software platforms (e.g., A1, OT1, Radius).
- Demonstrated ability to effectively prioritize and manage multiple tasks simultaneously.
- Strong collaborative mindset with a team-oriented approach.
- Proven self-direction, initiative, and ability to work independently.
- Meticulous attention to detail and accuracy.
- Experience with cross-border freight operations is preferred.
- Ability to maintain focus and perform effectively in a dynamic, fast-paced environment.
